06/07/23 Thank you for your care of Cozmo. Although I am heartbroken for losing him, I cannot thank the entire staff enough for the way in which this emergency situation was handled. This clinic should be a role model for other clinics. Not just for the way in which this medical emergency was handled from th... (more) - Cozmo's Owner [Avg. Score: 5.0
05/30/23 Bob is a little scrappy 13 pound Shih Tzu Brussel griffon mix. Let’s just say his body is definitely more sensitive than his swagger. He had to go to AEC on memorial day because he was in really bad shape. After he was home and taking meds, I was worried about his breathing. I called Cathy mor... (more) - Bob's Owner [Avg. Score: 5.0
05/29/23 This is a holiday. My dog was in really bad shape. The staff was so busy. Yes so kind. They took such good care of my dog. They diagnosed that he has a UTI and crystals. They gave him pain medication. I had to call again in the evening with a concern, and the person at the front desk was so pleasant... (more) - Bob's Owner [Avg. Score: 5.0
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05/15/23 My dog ingested raisins. Any concern about his well-being was immediately disipated when I talked to the doctor. Your office is so kind and caring. What I remember be told without asking is that I could call 24-7 to check up on him. I was also told that if I woke up at 2am worrying, I could j... (more) - Izzo's Owner [Avg. Score: 4.9
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05/14/23 We were treated extremely well! I felt very comfortable leaving Milo in your care!! Thank you so much for the caring staff! I will recommend you to everyone! Thank you so much - Milo's Owner [Avg. Score: 5.0
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05/10/23 My Daughter: April and I brought her Shih Tzu baby to your clinic with her eye coming out !! We were both very scared for her and I am sure Tessa had to have been even more scared!!! Your ladies at the front desk were awesome!! They helped us right away and showed us great compassion. The young la... (more) - Tessa's Owner [Avg. Score: 5.0
05/04/23 Our Harley was supposed to have received his wings in the comfort of his home by Lap of Love. However, they canceled our appointment and wanted to reschedule for 3 days later! I called AEC and was greeted by the kindest and most compassionate lady. I wish i remembered her name but I was so upset. I ... (more) - [Avg. Score: 5.0
05/04/23 Our Harley was supposed to have received his wings in the comfort of his home by Lap of Love. However, they canceled our appointment and wanted to reschedule for 3 days later! I called AEC and was greeted by the kindest and most compassionate lady. I wish i remembered her name but I was so upset. I ... (more) - [Avg. Score: 5.0
04/21/23 I just wanted to say "Thank You" to the entire staff at AEC Rochester for the compassion and understanding that you showed to not only me but my girl Sadie during the last few moments of her life. I really appreciate all the time you gave me to say my last goodbye to her. I will deeply mis... (more) - Sadie's Owner [Avg. Score: 5.0
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04/15/23 Thank God for AEC. Our 10 year old boxer was having trouble breathing and we knew something was wrong. I found AEC online and called to find out if they were open since it was after midnight. I had a brief wait before I was told I could bring our boxer in. The vet tech was wonderful and explaine... (more) - Cricket's Owner [Avg. Score: 5.0
Cozmo
Thank you for your care of Cozmo. Although I am heartbroken for losing him, I cannot thank the entire staff enough for the way in which this emergency situation was handled. This clinic should be a role model for other clinics. Not just for the way in which this medical emergency was handled from th... (more) - Cozmo's Owner [Avg. Score: 5.0
Bob
Bob is a little scrappy 13 pound Shih Tzu Brussel griffon mix. Let’s just say his body is definitely more sensitive than his swagger. He had to go to AEC on memorial day because he was in really bad shape. After he was home and taking meds, I was worried about his breathing. I called Cathy mor... (more) - Bob's Owner [Avg. Score: 5.0
Bob
This is a holiday. My dog was in really bad shape. The staff was so busy. Yes so kind. They took such good care of my dog. They diagnosed that he has a UTI and crystals. They gave him pain medication. I had to call again in the evening with a concern, and the person at the front desk was so pleasant... (more) - Bob's Owner [Avg. Score: 5.0
My dog ingested raisins. Any concern about his well-being was immediately disipated when I talked to the doctor. Your office is so kind and caring. What I remember be told without asking is that I could call 24-7 to check up on him. I was also told that if I woke up at 2am worrying, I could j... (more) - Izzo's Owner [Avg. Score: 4.9
We were treated extremely well! I felt very comfortable leaving Milo in your care!! Thank you so much for the caring staff! I will recommend you to everyone! Thank you so much - Milo's Owner [Avg. Score: 5.0
My Daughter: April and I brought her Shih Tzu baby to your clinic with her eye coming out !! We were both very scared for her and I am sure Tessa had to have been even more scared!!! Your ladies at the front desk were awesome!! They helped us right away and showed us great compassion. The young la... (more) - Tessa's Owner [Avg. Score: 5.0
Harley
Our Harley was supposed to have received his wings in the comfort of his home by Lap of Love. However, they canceled our appointment and wanted to reschedule for 3 days later! I called AEC and was greeted by the kindest and most compassionate lady. I wish i remembered her name but I was so upset. I ... (more) - [Avg. Score: 5.0
Harley
Our Harley was supposed to have received his wings in the comfort of his home by Lap of Love. However, they canceled our appointment and wanted to reschedule for 3 days later! I called AEC and was greeted by the kindest and most compassionate lady. I wish i remembered her name but I was so upset. I ... (more) - [Avg. Score: 5.0
Sadie
I just wanted to say "Thank You" to the entire staff at AEC Rochester for the compassion and understanding that you showed to not only me but my girl Sadie during the last few moments of her life. I really appreciate all the time you gave me to say my last goodbye to her. I will deeply mis... (more) - Sadie's Owner [Avg. Score: 5.0
Thank God for AEC. Our 10 year old boxer was having trouble breathing and we knew something was wrong. I found AEC online and called to find out if they were open since it was after midnight. I had a brief wait before I was told I could bring our boxer in. The vet tech was wonderful and explaine... (more) - Cricket's Owner [Avg. Score: 5.0